What information do we collect and what do we do with it?
When you create an account and/or enroll in a program, and as part of the enrolling process, we collect the personal information you give us such as your name, email address and region. This is necessary for you to create an account on the linked course platform and access your course.
When you book a telephone consultation, and as part of the scheduling process, we collect the personal information you give us such as your name, email address and telephone number. This is necessary for you to book the appointment on the linked online scheduler and for Debra to contact you.
How do you get my consent?
When you provide your name and/or contact information, you imply that you consent to being contacted at the email address(es) you provide and to have invoices, order confirmation email and/or other necessary correspondence from Debra Macleod / Marriage SOS and/or third-party sites sent to such email address(s). You will only be contacted for essential business purposes.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may contact us at email@example.com to request that your account be deleted from the course platform or that your information be deleted from the online scheduler.
Our courses are hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allows us to sell our products/services to you. Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.
Telephone consultations are booked online via Acuity Scheduling, and your data is securely stored there until your appointment.
For payment, we use a third party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information.
Third Party Services
In general, the third-party sites and providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Third party sites and providers, including payment processors, have their own privacy policies: you can read their privacy policies if you wish to understand the manner in which your personal information will be handled by them.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
To protect your personal information, we take all reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Your account on the Thinkific course platform will be deleted at the end of your enrollment, or earlier if you request by emailing firstname.lastname@example.org. Empty accounts (those that contain no purchased enrollments) will be deleted within one month or earlier if you request by emailing email@example.com.
Your personal information will be deleted from our online scheduler upon cancellation or completion of your telephone consultation, or earlier if you request by emailing firstname.lastname@example.org
Your personal data including name, email address and region, is securely stored by Debra Macleod / Marriage SOS and is maintained for necessary, legally-required business purposes and duration only. You may request a copy of any personal data stored by emailing email@example.com and we will respond to your request within 30 days.
If you email us directly, perhaps for technical assistance with a program or to enquire about our services, the email exchange is deleted once the communication thread has ended, or earlier of you request it. If you email us and we do not respond, (e.g. if you reach out for advice, which we cannot respond to) your email will be deleted. All email communication is SSL-encrypted via our website hosting company SiteGround.
Debra Macleod / Marriage SOS does not sell your personal information, send out mailers or newsletters, keep an email list for promotional purposes, ask for feedback, nor allow advertisements on our site.
Web Analysis Tools
We may use web analysis tools that are built into DebraMacleod.com website to measure and collect anonymous session information.
Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.
Questions and contact information